Terms of Service

These Terms of Service set expectations for using this website and for submitting itinerary/availability requests. By using the website or submitting a request, you agree to these Terms.

1. Scope of the service

This website provides information and a way to submit itinerary/availability requests. Submitting a request does not guarantee that the requested itinerary, dates, or availability will be confirmed.

2. Requests, scheduling, and reliance on availability

We may use the details you provide to respond with proposed options. Availability can change due to supplier schedules, operational constraints, and other factors. You acknowledge that confirmations, if provided, are subject to review and final acceptance.

Unless and until a confirmation is provided by us, you should not treat any proposed dates or pricing as final.

3. Accuracy of information you provide

You are responsible for providing accurate, complete, and up-to-date information in your requests (including contact details and any relevant itinerary details). We may rely on the information you submit when preparing a response.

If you notice errors, you should promptly contact us using the contact details provided on this website.

4. How requests are submitted

When you submit a request through the contact form, the form submission redirects you to the website’s designated thank-you page. The final submission endpoint and the redirect behavior are managed by the website operator/assembler.

5. Limitations and responsible use

You agree not to submit fraudulent, misleading, or unlawful information. You also agree not to interfere with the website’s functioning or attempt unauthorized access.

We may restrict or refuse access to the website or requests where we reasonably believe there is misuse, security risk, or violation of these Terms.

6. Disclaimer and limitation of liability

To the maximum extent permitted by law, the website and materials are provided as-is and as-available. We do not guarantee that the website will be uninterrupted, timely, or error-free.

We are not liable for losses arising from inaccurate information you provide, changes in availability beyond our control, or delays caused by third parties. Nothing in these Terms limits liability that cannot be excluded or limited under applicable Latvian law.

7. Contact details and provider identification

If you have questions about these Terms or wish to contact us regarding a request, you can reach us at:

Provider: startlingnessqq (SIA)

Legal address: Kungu iela 10, Riga, LV-1050, Latvia

Company registration number: 40103789245

VAT / tax registration number: LV40103789245

Contact email: [email protected]

Phone: +371 677 224 4618

Legal representative: Alex Dubois, Managing Director

Legal references: Informācijas sabiedrības pakalpojumu likums.

8. Out-of-court dispute settlement

If you are a consumer, in case of a dispute you may use out-of-court dispute settlement. The list of out-of-court dispute settlement bodies is published by the Consumer Rights Protection Centre (Patērētāju tiesību aizsardzības likums). You can find it at: https://www.ptac.gov.lv/en.

Legal reference: Patērētāju tiesību aizsardzības likums.

9. Cookies

If cookies or similar technologies are used on this website, they may be subject to consent requirements. Where consent is required for non-exempt cookies or local storage, we provide a cookie consent mechanism so that you can choose whether to allow them before they are set. We aim to handle cookies in accordance with Latvian requirements applicable to information society services and electronic communications.

Legal references: Informācijas sabiedrības pakalpojumu likums, Elektronisko sakaru likums.

10. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page. Continued use of the website after changes are posted means you accept the updated Terms, subject to any rights you may have under applicable law.