Privacy Policy

Data controller

The data controller is startlingnessqq, SIA (registration number: 40103789245, VAT / tax registration number: LV40103789245).

Address: Kungu iela 10, Riga, LV-1050, Latvia.

Contact details: [email protected], +371 677 224 4618.

Legal representative: Alex Dubois, Managing Director.

References to applicable Latvian legal provisions in this policy include: Informācijas sabiedrības pakalpojumu likums and Elektronisko sakaru likums.

What personal data we collect

• Lead/contact form data: information you provide in the form (e.g., name, email address, phone number, and any message you include).
• Cookie-related data: identifiers collected by cookies or similar technologies to measure usage and/or remember preferences, where applicable.

How we use personal data

We use personal data to:

• process your lead/contact request and respond to you;
• communicate with you about eco-tourism offerings you request;
• improve the landing page and its performance (if you allow non-exempt cookies);
• comply with legal obligations.

Lead/contact form handling and redirection

When you submit the contact/lead form, the submission redirects to the thank-you page. There is no optional validation or custom success flow in the form itself; any final endpoint is managed by the site owner/assembler.

We process the data you submit to handle and respond to your request. You can contact us using the details in the “Data controller” section to ask about the status of your request.

Cookies and similar technologies

We may use cookies or similar technologies. Where consent is required, we obtain your prior and explicit consent before setting non-exempt cookies or using local storage that is not strictly necessary for service operation. If you decline, we do not set non-exempt cookies.

Cookie purposes may include:

• measuring usage of the landing page;
• remembering your cookie preferences;
• improving performance and user experience.

Legal basis references: Informācijas sabiedrības pakalpojumu likums and Elektronisko sakaru likums.

To manage cookies, use the cookie consent mechanism on the site (e.g., a cookie settings panel/button). You can also withdraw consent by changing your cookie settings.

Out-of-court dispute settlement (ADR)

If you are a consumer and disputes arise, you may use out-of-court dispute settlement procedures. Latvian consumer ADR bodies are listed by the Consumer Rights Protection Centre. For more information, see: Patērētāju tiesību aizsardzības likums.

Information about Latvian out-of-court dispute settlement solvers and related requirements is referenced under Patērētāju tiesību aizsardzības likums and (where applicable to included ADR bodies) Patērētāju ārpustiesas strīdu risinātāju likums.

How long we keep data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to your inquiry and to meet any legal obligations. Retention periods may vary depending on the nature of the request and applicable requirements.

Your rights

You may have the right to access, correct, delete, restrict processing, and object to processing of your personal data, as well as the right to data portability where applicable. You also have the right to withdraw consent where processing is based on consent (withdrawal does not affect processing already carried out before withdrawal).

If you believe your rights are violated, you can also lodge a complaint with the competent supervisory authority.

Contact us

For questions about this Privacy Policy or to exercise your rights, contact the data controller:

startlingnessqq, SIA

Kungu iela 10, Riga, LV-1050, Latvia

Email: [email protected]

Phone: +371 677 224 4618